For many customers in the market, Vietnamese hair suppliers have been the most obvious choice in terms of quality, consistency and favourable pricing. Among the biggest players in the Vietnamese hair market, Vietnam Hair Luxury has successfully made its impression as one of the most highly regarded suppliers in the market, with a wide range of clients across the globe and gaining customer referrals through their satisfied cases. However, for those looking for a chance to team up with this supplier, it is necessary to go over the information, as well as the brand’s customer reviews first, before committing to ordering.
As experts in this field, we have been able to gather an adequate amount of insights to shed light on the truths about the most recent customer reviews about Vietnam Hair Luxury reviews, as well as all the necessary information, such as pricing, products, and quality – all are included in this article.
1. Who is Vietnam Hair Luxury?
Before we dive deeper into Vietnam Hair Luxury reviews, let’s take a look at who the company is and how it operates. Compared to other competitors in the market, Vietnam Hair luxury can be considered as a younger hair enterprise, with only more than 7 years of trading experience, compared to the average 20-30 years operation time of other suppliers in the market. However, regardless of their being relatively more newly-established than other companies, this supplier is still capable of providing a stable, reliable inventory source for their clients, possessing production capability of nearly 10 million USD on the yearly.
Vietnam Hair Luxury, much like other hair vendors within the same market, take on the role of both the manufacturer and the distributors themselves. For raw hair supply, they mostly source their hair directly from women of minorities residing in the North. Due to the region’s developing economy, as well as the population’s lower income level, the manufacturers are able to secure a stable source of raw materials for their hair production from women selling their hair. Furthermore, thanks to the locals’ limited access to globalized hair trends, as well as their deep-seated beauty standards, Vietnam Hair Luxury can also be assured of the innate quality and hair integrity of their input raw hair. Such sourcing practice has helped this company to guarantee 100% authentic, high-quality Vietnamese human hair for their clients, as well as possessing such abundant resources to carry out mass-production for their output. This operational control has often been highlighted positively in many Vietnam Hair Luxury reviews, especially from international clients appreciating fast shipping and consistent quality.
With their factory being located in Bac Giang, Vietnam Hair Luxury is able to maintain close proximity and full control over their direct hair source, as well as secure convenient transportation and logistic support for international deliveries. However, clients who wish to check out their site, but hesitate about the long travelling distance from the airport to Bac Giang, can still pay a visit to their office in Hanoi, and meet up with their sales teams.
Upholding the commitment toward helping patient of hair loss and women struggling from thinning hair across the globe, Vietnam Hair Luxury hair company focuses mostly on the authenticity of the products, as well as going out of their way to optimize their production chain and raw hair supply to deliver their products at the most reasonable price range possible. As a result, despite their being relatively young and less experienced than other companies, Vietnam Hair Luxury still managed to make a good impression on their customers, as well as establish a certain reputation among many Vietnamese hair vendors in the market.
2. What products do Vietnam Hair Luxury offer?
Despite their being the newcomer of the Vietnamese hair industry, the diversity offered in Vietnam Hair Luxury’s product categories are not to be underestimated. Indeed, any first-time buyer would be overwhelmed by the impressive number of more than 400 products offered by Vietnam Hair Luxury, consisting of both classic, timeless and trendy, fashion-forward textures and colors options. Furthermore, to better meet the market’s diverse demands, and different customers’ preferences over the hair’s quality, pricing, and origins, they also further diversified and categorized their product categories into different hair types, hair quality, and product types. According to Vietnam Hair Luxury reviews, one of the brand’s strongest points lies in its diverse and extensive product catalog. This diversity is also among the reasons behind the market success of this particular hair brand:
2.1. Hair types
To further expand their brand reach, as well as to attract more customers with different hair preferences into their storefront, Vietnam Hair Luxury companies have further separated their current hair products into two groups, based on the innate qualities and origin of the hair:
2.1.1. Remy hair
Much like other Remy hair provided by other companies in the market, Vietnam Hair Luxury’s Remy hair is also collected from 2-3 donors, whose hair would also be kept clean and chemically-free throughout the sourcing and production. This is also the more affordable hair type offered by this company, given the abundance of its raw hair supply. However, as accessible as it is, Vietnam Hair Luxury’s Remy hair has also been introduced to be of less versatility than that of other competitors. Indeed, the supplier’s Remy hair cannot be bleached and dyed to bright colors, and could only work with warm-toned colors or chemical-ridden fashion hair bleaching colors like green, blue, burgundy,… What special about Vietnam Hair Luxury’s Remy hair is that, it is available in 3 density levels, making this specific hair types of theirs more diverse and hence, suitable for a wider clientele:
- Single Drawn hair – with 60% of long strands included in the bundle: the standard level of density among their hair products.
- Double Drawn hair – with 70% of long strands included: the safest, medium-range density level option.
- Super Double Drawn hair – with 80% of long strands: the thickest density option among the three.
2.1.2. Virgin hair
Vietnam Hair Luxury’s Virgin hair is not any different than the other suppliers in the market. It is also collected from one healthy, young donor only, with strict requirements for the hair’s integrity and pristine, untouched hair state. Hence, Virgin hair is also the more expensive and higher-end hair option offered by Vietnam Hair Luxury. Unlike Remy hair, their Virgin hair can actually be bleached and dyed to as bright as #613 color, making it the most ideal hair type for coloring and flexible styling. However, one limitation of Vietnam Hair Luxury’s Virgin hair is that this particular hair type is only available in natural thin ends, which means that Virgin hair only have Single Drawn hair as their default density level.
Regardless of the differences between the two hair types, both Remy hair and Virgin hair share one thing in common: their authentic origin. Indeed, both of these options are collected from young, healthy Vietnamese women only, with minimal chemical involvement and harmful substances included in the strands. Such hair origin can guarantee optimal using experience, with minimal tangling and shedding, and prolonged hair lifespan for their hair items.
2.2. Types of products
Vietnam Hair Luxury tends to prioritize optimizing their brand reach through product diversity, and this clearly shows through their impressive number of more than 400 products in the catalogues, consisting of wigs, bundles, lace, keratin, tape hair,… of all sizes, textures and colors. The most prominent product categories offered by Vietnam Hair Luxury are:
- Wigs: wigs are the key bread-winner of Vietnam Hair Luxury, with nearly 300 wig products included in their catalogue. Indeed, the current record-holding best selling hair product of this company is the brand’s famous 24” bone straight closure wig. In Vietnam Hair Luxury, most of the wigs offered are lace front wigs, with two options: Closure wigs and Frontal wigs, with different lace sizes, and especially a wide range of colors, textures and lengths for choosing.
- Bundle: another of Vietnam Hair Luxury’s selling items: their famous, natural-looking bundles. The best-selling item of this category is in fact, the Bone straight Super double drawn bundles, highly in favour for their lustrous, voluminous look. However, for these bundles, the company clearly shows less attention in further diversifying them, as these are only available in 28 products, with limited textures and color choices.
- Lace: another popular product offered by Vietnam Hair Luxury is their lace, with multiple size options, such as 2×4, 2×6, 4×4, 6×6, 5×5, 13×4, 13×6,… The supplier offers two types of lace to their clients: HD lace and transparent lace, with HD lace being the higher-quality and more expensive one. Their most popular lace product is actually their Eurasian curly 6×6 transparent closure.
- Ponytail: one unique product offered by Vietnam Hair Luxury that not many other competitors have is their ponytail – a special type of hair extension that can be attached to the user’s ponytail or bun to add more volume to it. For these specific hair product types, the company has them available in kinky curly, bone straight, bouncy curly, and other textures, color options,…
- Keratin hair: to aim their brands for the European hair market, Vietnam Hair Luxury also equips their product catalogue with keratin tip hair – an extremely popular hair product in this specific market. The variations of this product type available in Vietnam Hair Luxury are I-tip, Flat-tip, with different density levels.
Beside the above most popular products offered by Vietnam Hair luxury, the company also provides other extensions and hair items such as the brand’s famous tape hair, clip-ins, nano-ring extensions, as well as its bulk hair. One popular assumption of Vietnam Hair Luxury is that they have a limited range of textures and color options for their products. However, this is rarely the case, as despite the limited texture choices in their website, customers are more than welcomed to make their own customizing requests, demanding special textures and colors for their products so that they best suit their brands’ orientation and target customer base’s interests.
Their factories also offer both pre-made, ready-to-ship products, as well as customized products, serving the hair demands of both those who are in urgent need for hair inventory stocking, as well as those demanding freshly-made hair products.
3. Their target market
As seen in several Vietnam Hair Luxury reviews, the company’s broad product catalogue attracts customers from various international markets. Over their years of operating in the market, Vietnam Hair Luxury has been able to secure their position as one of the most trusted hair suppliers in Vietnam, with a customer base spreading from across the globe.
Their targeted hair markets are Central America, Europe, Africa, and the Middle East, with the Central American and European hair market being their biggest hair importing region. In fact, over the years, these specific markets have made up 80% of the supplier’s yearly revenue, with 40% for each. With more than 10 well-seasoned sales executives, fluent in English, French and Spanish, Vietnam Hair Luxury is able to cater their business approach and communication to better suit the language and preferences of these targeted markets, further boosting their revenue to an impressive number of $5-10 million dollars a year.
Hence, in their product catalogue, we can obviously see that their offered product categories have somewhat been tailored to best match the hair preferences, trends and buying interest of these markets. For example, Central America and Europe are the regions most influenced by the Western beauty standards – focusing on natural beauty, hence, textures such as body wave, straight, bouncy curls,… are often the most popular hair texture options among buyers in these markets. These textures are also the most popular, prominent options offered by Vietnam Hair Luxury.
4. Vietnam hair luxury prices
Some Vietnam Hair Luxury reviews mention that the brand’s prices are slightly higher than other Vietnamese suppliers, but customers often justify this by the premium quality and consistent texture. Pricing is indeed among the crucial factors to consider when working with a hair vendor in the market. Vietnam Hair Luxury, one of the elite Vietnamese hair suppliers in the market, take pride in their hair quality and authentic hair origin, hence, often position their product at a higher price range in the industry, compared to other hair vendors in the market. However, these prices are rarely unreasonable, given the pristine state of the raw hair material, as well as the high-quality hair items they offer.
For customers ordering customized hair products, please expect to pay an additional sum of money for their labour cost and texturizing process, as these products tend to demand extended production and processing. Additionally, there exists many factors that can have an impact on the hair’s total pricing, such as the density levels of the items, the hair types, color, as well as the textures of the product.
Vietnam Hair Luxury, with their large factory scale, as well as their huge output production volume, tend to lean toward wholesale orders, rather than satisfying smaller order quantities from end-users themselves. Nevertheless, this company still goes out of their way to satisfy both wholesale and retail buyers, with an MOQ (minimum order quantity) of 300gr for hair extensions – equals 2 of their 150gr bundles, and 1 unit for wigs.
5. Vietnam Hair Luxury Reviews
Vietnam Hair Luxury is indeed among the most trusted hair suppliers in all of Vietnam, however, they themselves have had to meet with many controversies relating to their hair quality. Among the mixed Vietnam Hair Luxury reviews, one of the most discussed cases involves the YouTuber Linda Gemma, who reported dissatisfaction with one of her followers’ order:
For introduction, Linda Gemma is an acknowledged hair influencer and content YouTuber specializing in hair knowledge, business tips, and market strategies – a reliable source of information for many struggling, inexperienced hair business owners in the market.
In 2021, when hair extensions business got heavily affected by the pandemic, she was sent a video of a Vietnam Hair Luxury’s past customer showing great distress over the quality of the hair she has received:
- In the videos, the customer claimed that she had received the wrong item for her order: she claimed that she had ordered a Super Double Drawn wig, but the wig arrived with numerous short, flyout strands, almost looking like normal Double Drawn rather than authentic Super Double Drawn one.
- Furthermore, clearly shown in the videos, the pink-colored wig showed signs of losing colors to the water once being washed. Additionally, the inner wig cap, as well as the closure lace part were also heavily stained by the coloring substances used for the wigs, signifying the vendor’s lack of carefulness and professionalism in their product making.
- The long, straight hair wig in the package also caused the buyers many dissatisfaction, as the edges of the wigs showed signs of being blatantly cut and re-sewn in a shabby manner, making the wig look highly unattractive and cannot be sold to her customers, as the hair buyers claimed in her videos.
Further information also showed that this wig order is rarely of small, insignificant quantity, rather, the entire order has cost the buyers nearly $5000 in exchange for only dissatisfaction and disappointment. To respond to such negative customer reviews, Vietnam Hair Luxury also showed little support for the customers, with slow reply rate, uninformative answers, and has not been able to provide a possible solution for the customer’s problem.
As a supplier, personally, we suppose that this might be a problem rooted in miscommunication between the two parties. Perhaps, along the line, the vendors and their customers have misunderstood one another about the density level of the wigs, which resulted in such unwanted issues and tensions. Furthermore, discussing the fact that the colored wigs lose their color in the washing water, it is actually a common hair issue for all hair types out there, even our own hair. Indeed, washing the colored hair, we can see that a small proportion of the color has been dissolved into the water, however, this is rarely something to worry about, as most of the pigments are still absorbed in the hair strands, and cannot be washed away.
However, the color stains, as well as the blunt cut trace of the wigs are truly hard to accept from such a large order and high expectation. But, as suppliers, facing the impact of the pandemic – which were extremely detrimental at that time, many other hair businesses have also made mistakes in their production due to stagnation in supply and resources, which can ultimately lead to such an unwanted problem. However, even in such cases, we still have to acknowledge the underpreparation and carelessness of the sales executives in charge of the order above.
BEWARE LADIES !!! A Lady got SCAMMED of $5000 by (VIETNAMHAIRLUXURY.VN) on Instagram
6. Vietnam Hair Luxury’s Customer support
Customer support is another strength of Vietnam Hair Luxury. Indeed, possessing a team of 6-10 professional sales executives, the supplier is capable of providing timely, efficient communication for their potential customers. In fact, based on the information the brand uploads on Alibaba – a platform for vendors to be connected to their clients, Vietnam Hair Luxury is claimed to have a 90.91% response rate, with the average response time of less than 3 hours. Given the differences in language and time zone, such statistics are quite impressive. This, combined with their available, hard-working, and language-fluent sales staff, Vietnam Hair Luxury can ensure both timely response to their customers, as well as provide effective, clear, supportive communication for all customers reaching out to them.
To better establish themselves as a reliable hair supplier, as well as to better protect clients’ rights, Vietnam Hair Luxury often has an extensive, thorough set of policies, applying for shipping, payment, and refunds,… to resort to in cases of issues. In these terms, also included limitations and requirements, such as the products must not be washed, cut,… must be kept in its original state and any issues arising must be reported with the staff within 4 days after the package arrival. Additionally, the company also provides clear instructions on the refund process, with step-by-step guidance on how to return the product and receive the money in return without any further delayals or dissatisfaction. Several Vietnam Hair Luxury reviews on online forums and trading platforms also highlight the brand’s responsiveness, praising their multilingual sales staff and clear policies.
With that being said, it is undoubted to say that Vietnam Hair Luxury’s customer support are among the most competent in the market, capable of providing support and assistance for all customers in need. However, as many other competitors are innovating and improving their response rate, the company might as well make more effort in improving their current reply speed to make themselves more reliable in the eyes of customers.
7. Should You Buy from Vietnam Hair Luxury?
With the above information, we hope that we are able to provide a clearer picture for those wanting to gather insights about this particular hair supplier.
As can be inferred through the information provided, the most noticeable strength of Vietnam Hair Luxury is their impressive diversity. In fact, in the market, only several hair suppliers are able to offer as varied of a product catalogue as Vietnam Hair Luxury. With such an impressive number of products included, this hair company promises to be able to cater to a much wider customer base in the market. Furthermore, their wigs, the main bread-winner of Vietnam Hair Luxury, are often praised by many hair lovers, mainly for their smoothness, silky, and lustrous appearance – traits highly in-demand of hair buyers across the globe. Their authentic hair origin is also another factor that has won their brand the favour of many past hair clients, assuring them of both premium hair quality and authenticity and hair genuinity – providing their customer with more confidence in the products before distributing them to their target buyers.
However, their customer service still has room for improvement. Indeed, the aforementioned case introduced by Linda Gemma is truly an example where customer service can make or break a brand’s images. As a hair supplier, no matter how high the quality of the product may be, a lack of proper communication, delayed responses, or poor handling of customer complaints can easily undermine a client’s trust and overall experience, especially for international buyers who rely heavily on transparency and consistent support throughout the ordering and shipping process.
8. K-Hair, a suitable alternative
While Vietnam Hair Luxury reviews showcase both strengths and weaknesses, many customers find K-Hair to offer more consistent service and post-sale support. That being said, if you are looking for a more reliable, well-established alternative option that can make even where Vietnam Hair Luxury comes short, while still providing the same premium-grade Vietnamese hair quality, K-Hair Factory would be the perfect option to consider.
- With more than 35 years of experience in the hair industry, K-Hair has long been recognized as one of Vietnam’s most reputable and well-established hair manufacturers, earning trust from countless international buyers, from the US, Europe, to Africa and Latin America. The brand not only takes pride in offering 100% authentic, ethically sourced Vietnamese human hair, but also in maintaining its exceptional quality and professionalism in every single transaction.
- What truly sets K-Hair apart from other hair vendors lies in its commitment to consistency and customer satisfaction. Each order is carefully handled, checked thoroughly, from consultation to delivery, with clear communication, flexible payment policies, assuring clients worldwide of the hair’s integrity, as well as the time-saving delivery progress.
- Their customer support is also another key reason backing up their worldwide recognition. Indeed, throughout the inquiring process, K-Hair and their responsive, dedicated sales team are able to provide timely, immediate replies for any questions and requests that the customer might have. Furthermore, these well-seasoned, professional sales executives still maintain close and effective follow-ups and updates for clients during the shipping process, as well as providing aftersales cares for unsatisfied customers – a quality that has made them superior to Vietnam Hair Luxury.
- For first-time customers, K-Hair even provides a 70% deposit option, a rare and considerate policy that reflects their confidence and dedication to building genuine, long-term partnerships.
- In terms of product quality, K-Hair’s hair extensions are well-known for their natural shine, softness, and durability, capable of withstanding bleaching, dyeing, or frequent styling while still maintaining their original texture. Their diverse range of wigs and wefts also allows business owners to easily find products that fit their target market demands without worrying about inconsistency or shortage in supply.
Ultimately, for those who are seeking a Vietnamese hair supplier that combines authenticity, professionalism, and transparency, K-Hair Factory remains a trusted and superior choice. Their proven track record and long-standing reputation in the global hair market have made them not just a supplier, but a dependable business partner dedicated to helping hair brands grow with confidence and integrity.
Contact For More Information:
- Website: https://khairvn.com/
- Address: 10A, 171 Nguyen Ngoc Vu, Cau Giay, Hanoi, Vietnam
- Phone: +8492 633 2545 (WhatsApp)
- Email: [email protected]
- Facebook: https://www.facebook.com/KHairFactoryVN/
- Youtube: https://www.youtube.com/c/KHAIRFACTORYBESTVIETNAMHAIR
- Whatsapp: +8492 633 2545
9. Conclusion
With the information provided in this article, we hope that we have managed to assist young women in the hair industry with the overall information, tips, and most importantly, Vietnam Hair Luxury reviews. Navigating through the complex hair industry requires long-term commitment and support from trustworthy partners, we proudly present ourselves not only as a trusted hair expert, but also a supportive friend who will always have your back in this somewhat overwhelming market.
